Financial Assistance / Medical Assistance

Privacy Policy At the Municipality of Santa Rosa, Province of Nueva Ecija, we are committed to protecting the privacy and security of the personal data we collect from our constituents, visitors, and stakeholders. This Privacy Policy outlines how we collect, use, store, and safeguard your information in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) and other relevant laws and regulations. By engaging with our services, you acknowledge and consent to the practices described in this policy. 1. Data We Collect We collect various types of personal data to ensure the effective delivery of public services and to fulfill our mandate as a local government unit. The data we collect may include, but is not limited to: Personal Information: Full name, address, contact details (phone number, email), birthdate, gender, civil status, and nationality. Government-Issued Identifiers: Tax Identification Number (TIN), Social Security System (SSS) number, PhilHealth number, and other relevant identification numbers. Demographic Information: Age, income bracket, occupation, and educational background. Location Data: Address, barangay, and GPS coordinates (if applicable). Transaction Data: Records of interactions with the municipality, such as permits, licenses, certifications, and other government-related transactions. Technical Data: IP address, browser type, device information, and usage data when you visit our official website or online platforms. 2. Purpose of Data Collection The personal data we collect is used for the following purposes: To provide efficient and accessible public services, including but not limited to health services, social welfare programs, business permits, and disaster response. To maintain accurate records for taxation, census, and other government-mandated activities. To improve our services by analyzing trends and feedback from constituents. To ensure public safety and security, including law enforcement and emergency response. To communicate important announcements, updates, and advisories related to municipal governance. 3. Data Sharing and Disclosure We may share your personal data with other government agencies, local government units, or authorized third parties only when necessary and in compliance with applicable laws. Such instances may include: Coordination with national government agencies for programs and services. Collaboration with non-government organizations (NGOs) and private entities for community development projects. Compliance with legal obligations, such as court orders or subpoenas. Rest assured, we will never sell, trade, or lease your personal data to unauthorized parties. 4. Data Security The Municipality of Santa Rosa takes the security of your personal data seriously. We have implemented robust technical, organizational, and physical measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include: Encryption of sensitive data during transmission and storage. Regular security audits and vulnerability assessments. Restricted access to personal data, limited only to authorized personnel and data administrators. Continuous training of our staff on data privacy and security best practices. 5. Data Retention We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once the retention period has expired, your data will be securely disposed of or anonymized to prevent identification. 6. Your Rights as a Data Subject Under the Data Privacy Act of 2012, you have the following rights regarding your personal data: Right to Access: You may request a copy of your personal data in our possession. Right to Rectify: You may request corrections to any inaccurate or incomplete data. Right to Erase: You may request the deletion of your data, subject to legal limitations. Right to Object: You may object to the processing of your data for specific purposes. Right to Data Portability: You may request a copy of your data in a structured, commonly used format. To exercise these rights, please contact our Data Protection Officer (DPO) using the contact information provided below. 7. Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological advancements. Any updates will be posted on our official website and communicated through appropriate channels. 8. Contact Information For questions, concerns, or requests related to this Privacy Policy or the handling of your personal data, please contact: Data Protection Officer (DPO)(Information Technology Department) Municipality of Santa Rosa, Nueva Ecija Address: TBA Email: TBA Phone: TBA We value your trust and are dedicated to ensuring the privacy and security of your personal data. Thank you for your continued support and cooperation as we work together to serve the community of Santa Rosa, Nueva Ecija. Effective Date: TBA Last Updated: MAY 14,2025

Terms of Use Welcome to the official website of the Municipality of Santa Rosa, Nueva Ecija. By accessing and using this website, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our website. 1. Acceptance of Terms By accessing or using the website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use, as well as our Privacy Policy. If you do not agree with any part of these terms, please do not use our website. 2. Website Use The content of this website is intended for informational purposes only. The Municipality of Santa Rosa grants you permission to access and use the website for personal, non-commercial purposes. You may not: • Use the website for any illegal purpose or in violation of any local, provincial, or national laws. • Attempt to gain unauthorized access to any portion of the website or any systems connected to the website. • Collect or harvest any personally identifiable information from the website. • Reproduce, duplicate, copy, sell, resell, or exploit any portion of the website without express written permission. • Use the website in any manner that could disable, overburden, damage, or impair the site. 3. Intellectual Property All content on this website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and data compilations, is the property of the Municipality of Santa Rosa or its content suppliers and is protected by Philippine and international copyright laws. The compilation of all content on this website is the exclusive property of the Municipality of Santa Rosa and is protected by Philippine and international copyright laws. 4. Accuracy of Information While we strive to provide accurate and up-to-date information, we do not warrant that the content on our website is complete, reliable, current, or error-free. The information provided on this website is subject to change without notice. Any reliance you place on such information is strictly at your own risk. 5. Links to Third-Party Websites Our website may contain links to third-party websites that are not owned or controlled by the Municipality of Santa Rosa. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites. We do not endorse any third-party website linked from our site. 6. User-Generated Content If you submit any information or content to our website, including but not limited to comments or feedback forms, you grant the Municipality of Santa Rosa a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. 7. Disclaimer of Warranties The website is provided on an "as is" and "as available" basis. The Municipality of Santa Rosa makes no representations or warranties of any kind, express or implied, as to the operation of the website or the information, content, materials, or products included on the website. 8. Limitation of Liability The Municipality of Santa Rosa shall not be liable for any damages of any kind arising from the use of this website, including but not limited to direct, indirect, incidental, punitive, and consequential damages. 9. Indemnification You agree to indemnify, defend, and hold harmless the Municipality of Santa Rosa, its officials, employees, and agents from and against any and all claims, liabilities, damages, losses, or expenses, including reasonable attorneys' fees and costs, arising out of or in any way connected with your access to or use of the website. 10. Changes to Terms The Municipality of Santa Rosa reserves the right to modify these Terms of Use at any time. We will notify users of any changes by updating the "Last Updated" date at the bottom of this page. Your continued use of the website after any changes to these terms constitutes your acceptance of the revised terms. 11. Governing Law These Terms of Use shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions. 12. Contact Information For questions regarding these Terms of Use, please contact: Information Technology Department Municipality of Santa Rosa, Nueva Ecija Address: TBA Email: TBA Phone: TBA Thank you for visiting our website and for your cooperation in following these Terms of Use. Effective Date: TBA Last Updated: TBA